Terms and Conditions

1. Introduction

Welcome to Kesawa. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms.

2. Definitions

• “We,” “Us,” “Our” refers to Kesawa.
• “You,” “User” refers to any individual or entity using our platform.
• “Products” refers to goods available for sale on our website.

3. Use of the Platform

• Users must be at least 16 years old or have parental consent.
• You agree not to misuse the website for unlawful activities.
• Account registration requires accurate and up-to-date information.

4. Orders and Payments

• All orders are subject to availability and confirmation.
• Prices are listed in US Dollars  and may be subject to change.
• We accept various payment methods, including.
• Orders are processed only after successful payment confirmation.

5. Shipping and Delivery

• We strive to ensure timely delivery; however, delivery times may vary.
• Users must provide accurate shipping information.
• Kesawa is not liable for delays due to unforeseen circumstances.

6. Returns and Refunds

• Products may be returned within 7 days if they meet our return criteria.
• Refunds are processed based on the original payment method.
• Certain products (e.g., perishable goods, digital products) may not be eligible for return.

7. Intellectual Property

• All content on this website, including logos, images, and text, is the property of Kesawa.
• Unauthorized use, reproduction, or distribution of our content is prohibited.

8. User Conduct

• Users must not engage in fraudulent activities.
• We reserve the right to suspend or terminate accounts violating these terms.

9. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from your use of the platform.
• Our liability is limited to the value of the products purchased.

10. Privacy Policy

• We collect and store user data as per our Privacy Policy.
• User data will not be shared with third parties without consent, except as required by law

11. Changes to Terms and Conditions

• We reserve the right to update these terms at any time.
• Continued use of the platform after updates constitutes acceptance of the new terms.

12. Governing Law

• These Terms and Conditions are governed by the laws of Zimbabwe.
• Any disputes shall be resolved through the courts of Zimbabwe.

13. Contact Information

For any queries regarding these Terms and Conditions, please contact us at customercare@kesawa.com +263771274336